Frequently Asked Questions
Expert insights into our premium Timber Sash Windows.
Need more help? Call us on 020 8578 0447
We use high-quality Meranti or Tiama hardwood, known for exceptional durability and strength. The wood is cured for at least six months and kiln-dried to prevent warping and cracking.
We use premium Teknos coatings available in any RAL chart colour. We offer single-colour and dual-colour options (different colours inside and out) to suit your home’s aesthetic.
No, we are a specialist supplier only. This allows us to focus entirely on the craftsmanship and quality of the windows themselves.
Yes. Timber sash windows significantly increase "kerb appeal" and property value. They are often a requirement in conservation areas and can last up to 50 years with proper care.
Paint typically requires a new coat after a minimum of 8 years, and wood stains around 5 years. A simple clean and a single coat of paint are usually all that's needed.
Because our factory finish is so high-quality, re-decoration is efficient, typically taking only 15 to 30 minutes per window.
Yes, by appointment only. You can view our craftsmanship at our storage facility in Hillingdon, Middlesex.
Yes, all our products are hand-delivered by our own team to ensure they reach you in perfect, showroom condition.
Our typical lead time is between 4 and 5 weeks. We will provide a specific confirmation date once your order is placed.
Certainly. You are welcome to collect your completed windows directly from our Hillingdon facility.
We require 100% payment via bank transfer before production begins on your bespoke windows.
Prices vary based on size and specification, but our timber sash windows start from £395. Use our online design tool for a custom quote.
Absolutely. We use high-performance double glazing with argon gas filling and warm edge spacer bars to ensure excellent thermal insulation.
Yes, we offer a wide range of hardware (locks, handles, finials) in various finishes including polished brass, chrome, satin nickel, and more.
Yes, our designs are crafted to respect traditional proportions, making them ideal for heritage properties and most conservation areas in London.
We offer acoustic glass upgrades which significantly reduce external noise — perfect for properties near busy London roads.
Security is a priority. Our windows feature robust locking mechanisms and toughened glass options where required by building regulations.
Yes, all our timber windows come with a comprehensive warranty covering the timber, glazing units, and paint finish for your peace of mind.
Yes, we only use hardwoods harvested from managed, sustainable forests to ensure environmental responsibility.
Every window we produce is custom-made. We can manufacture sash windows to almost any size and architectural requirement.